1. About our Terms

1.1 These terms and conditions of use (Terms) explain how you may use our renewables installation platform (Platform). These Terms apply between Heat Geek Ltd (we, us or our) and you, the person accessing or using the Platform, or, if you are accessing the Platform on behalf of a corporate entity, that corporate entity (you or your).

1.2 You should read these Terms carefully before using the Platform. By using the Platform or otherwise indicating your consent, you agree to be legally bound by these Terms. If you do not agree with any of these Terms, you should stop using the Platform immediately.

1.3 You must be over the age of 18 to use the Platform and to register for an account.

1.4 If you are using the Platform or registering for an account on behalf of a company, you confirm you have authority to bind that entity.

2. About Us

2.1 We are Heat Geek Ltd, a company registered in England and Wales under company number 11887015. Our registered office is at Sustainable Workspaces, County Hall, Belvedere Road, London, SE1 7PB.

2.2 For questions about the Platform, please email upgrades@heatgeek.com.

3. Using the Platform: General

3.1 The Platform is for personal and non-commercial use only.

3.2 You are responsible for all costs incurred when using the Platform.

3.3 If you access the Platform outside the UK, you do so at your own risk and must comply with local laws.

3.4 You agree not to:

• Misuse or attack the Platform with harmful code or attempts to gain unauthorised access;
• Use the Platform for unlawful purposes or to commit fraud;
• Send spam or simulate communications from us (“phishing”);
• Disrupt the operation of the Platform or cause harm to others;
• Promote unlawful activity or misrepresent our endorsement; or
• Attempt to bypass authentication systems.

3.5 We may suspend or terminate access for violations of these Terms.

4. Registration and Password Security

4.1 Registration is required to use the Platform.

4.2 We may decline registrations at our discretion.

4.3 You must keep your login details secure and not share them.

4.4 You are responsible for all actions under your account.

4.5 We may suspend or require password changes if misuse is suspected.

4.6 Personal data is processed per our Privacy Notice.

4.7 You confirm all registration details are accurate and truthful.

5. Using the Platform: Interactive Services

5.1 We may offer bulletin boards, chat rooms, or similar interactive services (Interactive Services).

5.2 We are not obliged to moderate user content (Submissions).

5.3 We may remove or edit Submissions at any time.

5.4 All Submissions must follow our Submission Standards.

5.5 By submitting content, you grant us a perpetual, royalty-free licence to use it.

5.6 Subcontractor-generated IP related to subcontracted work belongs to us.

5.7 Public Submissions may be viewed by others—avoid sharing personal information.

6. Submission Standards

• Be original, accurate, and lawful;
• Include consent from any relevant third parties;
• Not be defamatory, obscene, discriminatory, or deceptive;
• Not cause harm, offence, or annoyance.

7. Infringing Content

7.1 We will act to remove accounts or content breaching these Terms when notified.

7.2 Report inappropriate content to us immediately.

8. Your Privacy and Personal Information

8.1 We handle personal data per our Privacy Notice.

9. Ownership, Use and Intellectual Property Rights

9.1 All intellectual property in the Platform belongs to us or our licensors.

9.2 You have no ownership rights beyond using the Platform as permitted.

9.3 You may not modify or remove copyright or legal notices.

10. Submitting Information to the Platform

10.1 We do not guarantee confidentiality of non-personal submissions.

10.2 Non-personal submissions may be used freely by us.

11. Accuracy and Availability

11.1 We try to maintain accuracy but cannot guarantee it.

11.2 We may suspend or terminate access for breaches or legal reasons.

11.5 Estimates are for guidance only and not binding.

11.6 Continuous access is not guaranteed.

12. Payments

12.1 Payments are processed by third-party providers, for which we accept no liability.

13. Hyperlinks and Third-Party Sites

13.1 The Platform may link to third-party sites. We are not responsible for their content or policies.

14. Our Responsibility to You

14.1 We are liable only for foreseeable losses caused by our negligence or breach.

14.2 We are not liable for business-related or unforeseeable losses.

14.3 Nothing excludes liability for death, personal injury, or fraud.

14.4 You agree to indemnify us against losses caused by your breach or submissions.

15. Events Beyond Our Control

15.1 We are not liable for delays or failures beyond our reasonable control.

16. No Third Party Rights

16.1 Only you and we have rights under these Terms.

17. Variation

17.1 We may update these Terms by posting a new version here. Continued use indicates acceptance.

18. Complaints

18.1 Please contact us first to resolve issues quickly.

18.2 You may use alternative dispute resolution if unresolved internally.

19. General

19.1 These Terms are governed by English law.

19.2 You may bring disputes in England and Wales or your UK jurisdiction.

19.3 These Terms survive termination of your account.